Founded in 2008 by Bill Eddy, LCSW, Esq., and Megan Hunter, MBA, High Conflict Institute (HCI) is an internationally recognized leader in understanding and managing high-conflict personalities and behaviors. HCI provides evidence-informed, practical training, certification programs, and professional resources that equip individuals and organizations with specialized skills for navigating challenging interactions, reducing conflict escalation, and improving outcomes. HCI's training methods, including The CARS Method®, BIFF Response®, and EAR Statements™, are used by professionals in mental health, law, courts, healthcare, education, human resources, and other fields throughout the United States and internationally. With an emphasis on understanding predictable patterns of high-conflict behavior, effective communication, professional boundaries, and conflict management, HCI bridges psychological principles with practical, immediately applicable skills. Its mission is to build conflict-capable professionals, organizations, and communities through education, skill development, and a no shame, no blame approach.